W Kuala Lumpur, Kuala Lumpur
About the Hotel
W Kuala Lumpur is a trendsetting 5-star hotel located in the vibrant Bukit Bintang area, just steps from the iconic Petronas Twin Towers. With a unique blend of modern amenities and traditional Malaysian design elements, it offers a luxurious stay for both travelers and locals. The hotel is known for its stylish facilities and dynamic ambiance, making it a go-to spot for social gatherings and events. Reviews highlight its exceptional dining options and high-end leisure facilities.
Location
W Kuala Lumpur sits in the heart of the Golden Triangle, engulfed by retail hotspots like Pavilion and Lot 10, making it easy for guests to explore the city's vibrancy. Public transportation options abound, with nearby access to the KLCC LRT, Bukit Nanas Monorail, and vibrant shopping districts. The hotel also offers limo services and valet parking for convenient travel arrangements.
Rooms
The hotel features Spectacular Rooms that offer creative mood lighting and breathtaking views of the Petronas Twin Towers. Each room is equipped with a well-stocked mini bar, Nespresso maker, and an ample lounge area for relaxation. Bathrooms include luxurious amenities like large shower heads and spacious bathtubs. The Extreme Wow Suite provides an extraordinary experience with lavish décor and ample space for special occasions.
Eat & Drink
Flock restaurant, located on the 8th floor, presents an all-day dining experience with a modern Australian menu featuring Pan-Asian cuisine. YEN, a high-end Cantonese restaurant, offers an avant-garde culinary experience in a sophisticated imperial setting. WOOBAR serves specialty cocktails in a chic environment, transitioning to a vibrant hotspot in the evenings. The hotel also features WET Deck, which combines poolside lounging with innovative mixology.
Leisure & Business
The Away® Spa provides a serene retreat with luxurious treatments that focus on relaxation and glamour. The gym is well-equipped with modern fitness facilities, and the outdoor pool boasts remarkable views of the city. Meeting spaces are designed to accommodate various events, with state-of-the-art technology and customizable setups for a professional experience. Guests can enjoy unique offerings such as an Aromatherapy Steam Bath and Vitality Pool.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has no 'Kiblat' sign in the rooms, but they are beautifully designed. The cleanliness could be improved, which is a downside. The service is outstanding, with kind and hospitable staff members going above and beyond to ensure a pleasant stay. The location is superb, allowing easy access to top attractions like the Twin Towers and KLCC park. The dining experience was marvelous, offering a wide variety of high-quality options. Overall, the hotel provides great value for money despite some cleanliness issues.
The hotel offers good comfort with spacious, spotless rooms equipped with nice facilities. The service is friendly and helpful, though there may be limited access to some areas. Located near the iconic Petronas Twin Towers, it provides a superb setting with great views. The dining experience is excellent with a variety of choices, and the facilities are extraordinary.
My stay at the hotel was a mix of great views and sticky situations. The room was huge with an amazing view of KLCC, yet I encountered a sticky substance on the bedside table at check-in. The service was exceptional, going above and beyond with lovely surprises like a birthday gesture and thoughtful amenities. The location was convenient, next to Suria KLCC, but the multiple lifts to reach the ground floor were a bit inconvenient. The dining experience was good but could use some improvement in the breakfast menu.
The hotel offers a mix of positives and negatives. While the rooms are spacious and equipped with high-tech controls, there are cleanliness issues with stains and dirt around the bar top, toilet top, and basin. The location is superb, just below the Petronas Twin Towers, but there are occasional disturbances like staff moving signs and dance rehearsals. The service is highlighted by empathic and responsive staff who go the extra mile to make the stay delightful.
The hotel is ideally located near the iconic Petronas Twin Towers, with superb staff and cool room design. The rooms are spacious and feature unique lighting, but some areas show signs of dirt and stains. Service is top-notch, with extremely courteous staff, though some concerns were mishandled. Dining offers a fantastic selection but might not meet all expectations. The hotel has convenient facilities, although improvements can be made for a better customer service response.
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